Privacy Policy

1. Who this policy covers

This Privacy Policy explains how Talent Tennis Academy ("the Academy", "we", "us") collects, uses and protects information when you visit our website, enquire about a program, or book a trial session. It applies to visitors of this website and to parents or guardians enquiring on behalf of a junior player.

2. Information we collect

We collect information in the following ways:

• Information you provide directly — name, phone number, email address, and your child's age or level, when you submit an enquiry, book a trial, or contact us by phone, email or WhatsApp.
• Information collected automatically — your IP address, browser type, device type, pages visited, and approximate location, collected through cookies and similar technologies when you use this website.
• Information from third-party services — aggregated, non-identifying analytics data provided by services such as Google Analytics.

3. Cookies and similar technologies

This website uses cookies to operate correctly and to understand how visitors use it. Cookies are small text files stored on your device. We use:

• Essential cookies, required for basic site functionality.
• Analytics cookies, such as those set by Google Analytics, which help us understand visitor behaviour in aggregate.

We do not currently run paid advertising campaigns through this site. If that changes, this policy will be updated to disclose any third-party advertising vendors, including Google, that may use cookies to serve ads based on your prior visits to this or other websites. You can manage or opt out of personalised advertising at any time through Google's Ads Settings, and you can opt out of the use of cookies by third-party vendors for personalised advertising by visiting the Network Advertising Initiative opt-out page.

You can disable cookies through your browser settings. Doing so may affect how parts of this website function.

4. How we use your information

We use the information we collect to:

• Respond to enquiries and schedule trial sessions or coaching consultations.
• Communicate with parents or guardians about a junior player's enrolment, schedule or progress.
• Understand how visitors use our website, so we can improve it.
• Meet legal, safety and record-keeping obligations related to running coaching programs for minors.

We do not sell your personal information to any third party.

5. Children's privacy

Our Junior Development and Elite Performance programs are designed for players under 18. Enquiries and enrolment on behalf of a minor must be submitted by a parent or legal guardian, and we collect a child's information only through that parent or guardian, not directly from the child through this website. Parents or guardians may review, correct or request deletion of their child's information at any time by contacting us using the details in Section 8.

6. How we share information

We may share information with:

• Service providers who help us operate this website or manage bookings, bound by confidentiality obligations.
• Analytics providers, such as Google, who process website usage data on our behalf in aggregated or pseudonymised form.
• Authorities, where required by applicable law, or to protect the safety of a player or staff member.

7. Data retention and security

We retain enquiry and enrolment information for as long as needed to provide our coaching services and to meet our record-keeping obligations, after which it is deleted or anonymised. We take reasonable technical and organisational measures to protect the information we hold, though no method of transmission or storage is completely secure.

8. Your rights and how to reach us

You may ask us to access, correct, or delete the personal information we hold about you or your child, or to opt out of non-essential communications, by contacting us at:

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post any changes on this page with a revised effective date.